No problem at all, good work!

I take your point about useit.com, and the emotional engagement it provided – no one would be drawn into to an innovative service with a design like useit. Having said that, it was more the text above the text box being obscured that struck me. Perhaps it’s the novelty of the idea, but when I first saw it I assumed it was an error / browser compatibility issue.

As I said above, it was only a small thing, I reckon the services are both excellent examples of quality design & implementation.

The characters arm does obscure a little bit of the text box (25 characters in, mind you). This was deliberate. The value it adds is emotional engagement. If all you pursue is usable, you’ll end up with useit.com. We wanted to be a bit more interesting than that.